1. Eligibility for Returns
We accept returns only if the product is received in a damaged, defective, or incorrect condition. To initiate a return, you must contact us within 48 hours of receiving the product and provide clear proof photos or videos of the issue.
2. Return Process
- Customers must inform us about the issue through our official communication channels.
- The product must be unused, in its original packaging, and returned in the same condition as received.
- Once we verify the issue, we will arrange for the return pickup.
3. Refund Policy
- As we offer cash on delivery, refunds will not be processed through bank transfers or other payment methods.
- If a return is approved, the refund will be provided in the form of an exchange or store credit for future purchases.
- In cases where a replacement is unavailable, we will discuss alternative solutions with the customer.
4. Contact Us
For any refund or return-related inquiries, please reach out to us at [email protected].